Our contact details

Name: 3D Falas (UK) Limited
Address: 71-75 Shelton Street, Covent Garden London WC2H 9JQ
Phone Number: 07511859192
E-mail: info@3dfalas.co.uk

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender)
• Contact Data includes email addresses and telephone numbers (work and personal)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You have made an information request to us
• Questions, queries or feedback you leave, including your email address if you contact 3dfalas.co.uk
• You have applied for a job with us. We will process your details in line with our recruitment policy.
• You have corresponded with us by post, phone, email or other means.
• You are representing your organization

We also receive personal information indirectly, from the following sources in the following scenarios:

• An employee of ours gives your contact details as an emergency contact or a referee.
• Your details are passed to us by government agencies, departments and public bodies or where you have requested your details be passed to us.
• Personally, identifiable information about you or your organisation from publicly available data sources including, but not limited to Companies House, company websites, social networks and news articles.

We use the information that you have given us in order to

• Obtain or maintain insurance coverage, manage risks or obtain professional advice.
• Comply with legal obligations to which we are subject or in order to protect your vital interests or the vital interests of another natural person.
• Establish, exercise or defend legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
• Process your information contained in or relating to any communication that you send to us, and in any communication that we send to you.
• Process data about your use of our website and services which may include your IP address, geographical location, browser type and version, operating systems, referral source, length of visit, page views and website navigation paths.

We may share this information with

• The police, local authorities and other regulatory bodies such as the Disclosure and Barring Service.
• Third parties that process data on our behalf, in connection with the mandatory training, rota, payroll, the provision of benefits and the provision of occupational health services.
• Third parties in the context of a sale of some or all of our business. In this circumstances, the data will be subject to confidentiality arrangements.
• Insurers and/or professional advisers in so far as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or the establishment, exercise or defense of legal claims, whether in court proceedings or out-of court procedure.

International transfers of your personal data

Our service providers include large international businesses offering cloud-based services with facilities around the world. Your personal data may be transferred to such facilities by these providers. However, we will ensure that such transfers will be protected by appropriate safeguards, such as by using the standard data protection clauses adopted or approved by the applicable data protection authorities.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

1. Your consent. You are able to remove your consent at any time. You can do this by contacting;
   • 3D Falas (UK) Limited
     Address: 71-75 Shelton Street, Covent Garden London WC2H 9JQ
   • Phone Number: 07511859192
   • E-mail:info@3dfalas.co.uk
2. We have a contractual obligation.
3. We have a legal obligation.
4. We have a vital interest.
5. We need it to perform a public task.
6. We have a legitimate interest.

Retaining and deleting personal data:

This section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
We will retain your personal data as follows:

• usage data will be retained for a period of 36 months following the date of collection;
• notification data will be retained for a period of 36 months following the date that we are instructed to cease sending the notifications (providing that we will retain notification data insofar as necessary to fulfil any request you make to actively suppress notifications); and
• communication data will be retained for a period of 6 months following the date of the relevant communication.

Notwithstanding the other provisions of this section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Your data protection rights

Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organization, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@3dfalas.co.uk, 07511859192 and or 71-75 Shelton Street, Covent Garden London WC2H 9JQ if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at

• 3D Falas (UK) Limited
• Address: 71-75 Shelton Street, Covent Garden London WC2H 9JQ
• Phone Number: 07511859192
• E-mail: info@3dfalas.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:

• Information Commissioner’s Office
• Wycliffe House
• Water Lane
• Wilmslow
• Cheshire
• SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk